Returns & Exchanges
At Eden Garden Jewelry™, we want you to be completely enchanted by your handcrafted pieces. If you are not entirely satisfied, we offer a 30-day return policy on all eligible items in their original, unworn condition.
Initiate Your Request
Contact our concierge team at [email protected] within 30 days of delivery to receive your Return Authorization Number and prepaid shipping label.
Secure Packaging
Place your jewelry in its original Eden Garden presentation box and secure it inside a sturdy shipping carton with the original packing slip included.
Ship Your Return
Affix the provided shipping label to the outside of your package and drop it off at any authorized courier location, ensuring you obtain a receipt for tracking.
Quality Inspection & Refund
Once our master jewelers verify the item's condition, we will process your full refund or exchange within 5-7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing